Burger King has a survey website for its customers called www.mybkexperience.com . This survey is for customers of Burger King to relate the experience that they had when visiting one of Burger King’s fast food places. Burger King wants its customers to fill in the survey so that it can make improvements to both its food as well as service to improve customer satisfaction. By making this an online survey the company hopes that many of its customers will give their feed back about their experiences at a Burger King since they can take this survey at their leisure.
It is important for all businesses to know the reaction of their customers to both their products as well as the employees that serve them. This not only helps the business to know which of its products are well liked, but it also gives them an idea as to which products and services need improvement. By having customers fill in surveys it makes it easy for the business to know about its customers experience of their products and service. For taking this online survey at www.mybkexperience.com Burger King gives you a reward, it is in the form of a validation code which you can exchange for a prize. Though these prizes keep changing, many a times they are free sandwiches or some deal for your next visit to one of their franchises.
Guide to taking the My Burger King experience survey
To take the Burger King survey you will need a couple of things.
• A computer with an internet connection
• Ability to read and write either English, Spanish or French, since the survey can be taken in one of these languages.
• A recent receipt from one of the Burger King franchises.
To fill in the survey you need to;
• First go to the website www.mybkexperience.com
• Next choose the language you would use to fill in the survey
• Then enter details from your receipt like restaurant number, state, date and time of your visit to the establishment in the boxes provided and then click on start.
• The questions in the survey form ask you about your experience at the franchise. You need to answer these questions thoroughly giving your honest opinion. It is important that you answer all the questions on the page before moving on to the next page.
• At the end of the survey you will be given a validation code, you must write this down on your receipt so that you can exchange it for your prize when you next visit a Burger King.
By introducing the website www.mybkexperience.com Burger King has made it very easy for its customers to give it feedback about their experiences at one of their establishment.